StoreFront Specifications

A detailed overview of the functions that allow you to customize storefronts and efficiently market your products and services online.

Supported browsers for print buyers 

  • Internet Explorer 8 or higher
  • FireFox 25 or higher
  • Chrome 30 or higher
  • Safari 5 or higher
  • To personalize documents, the browser needs to support Flash version 12 or higher.

System requirements for print buyers

  • Minimum bandwidth: 4 Mbit/s downstream & 1 Mbit/s upstream
  • A faster connection is recommended for working with large documents
  • Screen resolution: 1024×768 pixels or higher

Languages for print buyers 

  • Europe: Czech, Danish, Dutch, English , Faroese, Finnish, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
  • NAFTA: English, Spanish
  • Oceania: British English
  • South America: Portuguese, Spanish

Supported payment methods

  • Ingenico
  • KG Inicis
  • MercadoPago
  • PayPal Payments Pro Payflow Edition
  • PayPal Express Checkout
  • Payment by bank transfer or check
  • Stripe

Currencies

  • Europe: British Pound, Czech Koruna, Danish Krone, Euro, Hungarian Forint, Norwegian Krone, Polish Zloty, Romanian Leu, Russian Ruble, Swedish Krona, Swiss Franc
  • South African Rand
  • NAFTA: American Dollar, Canadian Dollar
  • Oceania: Australian Dollar
  • South America: Argentine Peso, Brazilian Real, Chilean Peso, Columbian Peso, Mexican Peso

Product types

  • Customizable products – which the buyer personalizes using the Online Editor.
  • Variable data products – for which the buyer uploads an Excel file (optional).
  • Uploadable products – for which the buyer needs to supply a file.
  • On demand products – which get printed as soon as the buyer orders them.
  • Printed stock products – for which the print service provider offers a warehousing service.
  • Non-printed stock products – which are pick-and-pack goodies such as pens and USB-sticks.
  • Digital products – sell design templates, images, e-books or other files

File formats

  • When buyers upload files, these can be PDF, JPG or TIFF files.
  • For creating customizable documents, the Apogee StoreFront Converter plug-in can be used to adapt existing Adobe InDesign CS6 or CC 2013 documents. The plug-in is available for both Mac and Windows.
  • For order data, PDF is used for the print data and JDF for the administrative data.

Shipment tracking

  • Canada Post
  • Chronopost
  • DHL
  • Federal Express
  • UPS
  • USPS
  • Swiss Post

Real-time shipping quote

  • UPS
shopping cart

Detailed specifications

Types of stores • Private stores – password protected, only accessible to registered users
• Public stores – publicly accessible, registration only required when purchasing products
Number of stores Dependent on the license
Supported browsers • Chrome 54 (or later)
• Edge 14 (or later)
• FireFox 50 (or later)
• Internet Explorer 11 (or later)
• Safari 9 (or later)
Other browsers will work as well but have not been tested
Required plugin-ins None (Flash can optionally be used to personalize documents but we recommend to use the HTML5 version of the Online Editor instead)
Required bandwidth Min. 4 Mbit/s downstream & 1 Mbit/s upstream. Faster speeds are recommended for working with large customizable documents or large file uploads.
Minimum screen resolution 375 pixels wide screen – stores are mobile responsive
Supported languages • Czech
• Danish
• Dutch
• English (UK)
• English (US)
• Faroese
• Finnish
• French
• German
• Italian
• Japanese
• Korean
• Norwegian
• Polish
• Portuguese (Brazil)
• Portuguese (Portugal)
• Russian
• Spanish
• Swedish
Multilingual stores Supported, users can define their preferred language in their profile
Store URL • .apogeestorefront.com
• .asanti-storefront.com
• Custom domain name
Add informational pages Up to 6, accessible from the top menu bar or the footer
Use of encryption HTTPS is used for all store pages. Encryption is based on TLS (SSL 3.0 is not used). For stores using a custom domain name certificates issued by Let’s Encrypt are used.
SEO possibilities • Stores automatically use hierarchical store/category/product name URLs
• Stores are automatically listed in the sitemap.xml file
• Define custom
Supported product types • Customizable products – which the buyer personalizes using the Online Editor
• Variable data products – for which the buyer uploads an Excel file (optional)
• Uploadable products – for which the buyer needs to supply a file
• On demand products – which get printed as soon as the buyer orders them
• Printed stock products – for which the print service provider offers a warehousing service
• Non-printed stock products – which are pick-and-pack goodies such as pens and USB-sticks
• Digital products – which are files such as images, music, e-books or applications
•  Product kits – which are multiple products sold as a single bundled product
Number of products Dependent on the license
Specs for customizable products • Source file: StoreFront Package, exported from InDesign CC (2014 to 2018)
• Max. document size: 5080 x 5080 mm.
• Max number of pages: dependent on file complexity, best kept below 16Indesign support
Not all InDesign features are available in the Online Editor. Functions that are not supported include:
• Multiple page sizes, e.g. for foldouts or inserts
• Advanced typography features such as kerning or text scaling
• Advanced design features such as multicolor gradients and corner shapes
• Object styles & complex style functions such as GREP styles
• Complex tables
• Automatic creation of an index or table of contentsText handling
• Supported font formats: OpenType & Truetype
• Maximum type size: 720 pt
• Automatic copyfitting within or across text frames
• Integrated spellchecker: Czech, Danish, Dutch, English (UK, US), Finnish, French, German, Italian, Norwegian, Polish, Portuguese (Brazil, Portugal), Spanish,SwedishImage handling
• Supported image file formats: JPG, TIFF, EPS, PNG, GIF, PDF, AI & PSD
• A small image library can be associated with all or with one specific customizable product. Larger hierarchical image libraries can be implemented using PrintSphere. Integration with DAM systems upon request
• Supported bar codes: Code 128 A, Code 128 B, Code 39, Code 39 Extended, DataMatrix, EAN 8, EAN 13, QR Code, UPC-A, UPC-E
• Optional preflight check which validates:
• Frames outside the page
• Text overflow
• Missing characters
• Image resolution & scaling
• Empty variablesUser interface for end users
• Forms workspace – the end user fills in a form whose content is inserted into the document layout
• Basic, Advanced & Expert workspaces – the end user works directly in the page layout using text and image frames, similar to desktop applicationsSoftproofing
low-res PDF, optionally with a watermark and PDF security applied (prevent content extraction, modification & printing)
Specs for variable data products • Source file: Microsoft Excel .xls
• Data types: short text, long text, formatted text, number, checkbox, date & list
• Supported product template base types: unbound flat, unbound folded, bound self cover (fixed page count) and bound separate cover (fixed page count)
• Total number of records per order item
• Quantities specified in product page: 200 records
• Quantities specified in Excel file: 200 records
• Single copy products:
• 100 records for unbound products
• 50 records for bound products
Specs for uploadable products • Supported upload formats:
• Single file PDF – supported for all product types
• TIFF, JPEG, PNG, BMP & GIF – supported for unbound products
• Maximum file size: 2 GB
• Optional preflight check which validates:

• Document dimensions
• Page count
• Missing fonts
• Color usage (CMYK versus RGB/ICC/color managed)
• Image resolution

  • For unbound products, the print buyer can be allowed to specify a requested size (variable size document, based on a minimum and maximum size)
Specs for on-demand products • Requires high-res production PDF to be uploaded by the admin
• Support for multi-versioin documents, such as multilingual brochures
• Can be viewed in HTML5 based flipbook
Specs for printed stock products • Requires low-res production PDF to be uploaded by the admin
• Available quantity must be specified, can optionally be displayed in the store
• Alarm level for low stock levels
• Allowing backorders is supported
• Can be viewed in HTML5 based flipbook
Specs for non-printed stock products • Up to 4 product shots
• Available stock level must be specified and can optionally be displayed in the store
• Alarm level for low stock levels
• Allowing backorders is supported
Specs for digital products • Supported audio file types: MP3, WAV
• Supported compressed file types: ARJ, GZIP, TAR, TGZ, ZIP
• Supported e-book file types: AZW, EPUB, MOBI, PRC
• Supported general file types: HTML, PDF, RTF, TXT, XML
• Supported image file types: AI, BMP, DXF, EPS, GIF, ICO, INDD, JPEG, PNG, PSD, SWF, TIFF
•  Supported office file types: DOC, PPT, XLS
• Supported video file types: AVI, FLV, MPEG, MPG, MP4, MOV, SWF, WMV
• Other file types are best packaged in a ZIP file
Specs for product kits • Kits (bundle products) can contain 2 to 16 products
• A kit has a name, description and up to 4 product images
• Kits can be enabled/disabled & use access labels, like other products
• A wizard guides shoppers through the customization of all kit items
Product pricing • Multiple price lists can be created, either including or excluding taxes or VAT
• Option to hide product prices as well as pricing tables in stores
• Price rounding (Swedish rounding) is supported
• Supported currencies:
• Dollar – Australia (AUD)
• Dollar – Canada (CAD)
• Dollar – New Zealand (NZD)
• Dollar – Singapore (SGD)
• Dollar – USA (USD)
• Euro – Eurozone (EUR)
• Forint – Hungary (HUF)
• Franc – Switzerland (CHF)
• Koruna – Czech Republic (CZK)
• Krona – Sweden (SEK)
• Krone – Denmark (DKK)
• Krone – Norway (NOK)
• Leu – Romania (RON)
• Nuevo Sol – Peru (PEN)
• Peso – Argentina (ARS)
• Peso – Chile (CLP)
• Peso – Colombia (COP)
• Peso – Mexico (MXN)
• Peso – Uruguay (UYU)
• Pound – UK (GBP)
• Rand – South Africa (ZAR)
• Real – Brazil (BRL)
• Ringgit – Malaysia (MYR)
• Ruble – Russia (RUB)
• Won – South Korea (KRW)
• Yen – Japan (JPY)
• Zloty – Poland (PLN)
Number of orders There is no limit on the number of orders per month or the number of order items per order.
Steps during checkout process • Select payment method (if multiple are offered)
• Specify delivery address
• Print buyers can create their own address book
• Multiple delivery addresses are supported
• Review product list, with optional steps:
• Provide a purchase order code (can be made mandatory)
• User must agree to Terms & Conditions of store
• Confirm order, with optional online payment
Payment • Either handled separately or using online payment
• A surcharge can be defined to cover transaction costs
• No payment related account and transaction data are stored on StoreFront
Supported payment gateways • Ingenico (Ogone)
• KG Inicis – limited to South Korea
• MercadoPago – limited to Argentina, Brazil, Chili & Mexico
• PayPal Payments Pro Payflow Edition – limited to the US market
• PayPal Express Checkout
• Payment by bank transfer or check
• Stripe
Order approval cycle • Optional order approval flow – the approver can reject individual order items
• Optional content approval flow – requires Apogee WebApproval
Reordering Users can reorder previously ordered items, including customized documents
Order statuses • Fixed order flow with the following steps:
• Created – the order has been received
• Prepared – all production related data are available
• In production – order data have been downloaded
• Ready for shipping – all items are marked as ‘Available’
• Shipped – the order has shipped•  Completed/Cancelled
• Print buyers can see the following statuses for their orders
• In production
•  Shipped
• Completed/Cancelled
Shipment tracking URLs • Canada Post
• Chronopost
• DHL
• DPD
• Federal Express
• Swiss Post
• UPS
• USPS
• Any tracking URL
Live shipping quote Supported for UPS
File formats for order processing • PDF for all print-ready data
• JDF or MJD for all order related data
• All data are wrapped in a ZIP file
Order processing • Manually – download order data from StoreCenter
• Semi-automated – order data are uploaded to an FTP-server or PrintSphere
• Fully automated – automatic order download and processing by:
• Apogee Prepress 8.0 or later (Manage/Integrate)
• Apogee Bridge 8.0 or later
• Asanti Production 1.0 or later
Required bandwidth for order downloading • Min. 10 Mbit/s downstream & 1Mbit/s upstream
• A faster download speed is recommended for working with large documents
E-mails sent to print buyers • Account creation confirmation
• Password reset notification
• Order or quote confirmation
• Order rejection (in case of an order flow with approval phase)
• Order shipping confirmation
E-mails sent to administrators • Account creation confirmation
• Password reset notification
• Optional: Order requires approval/New order available/New quote created
•  Low stock levels
Archive all outgoing e-mails Option to BCC all outgoing e-mails to an archival e-mail account
Monitor shopper behavior • Direct support for Google Analytics
• Other services, such as Mouseflow, can be integrated
Export sales data • Microsoft Excel file, with one worksheet containing order data and a second one order item data
• Selection criteria for generating a report:
• Order status
• Time period
• Customer
• Store
Exporting order item data Requires the optional MIS Export option
Updating order statuses automatically Requires the optional Shipping API
Required bandwidth for order downloading • Min. 10 Mbit/s downstream & 1Mbit/s upstream
• A faster download speed is recommended for working with large documents
User interface StoreCenter is the web based back-office used for:
• Creating stores
• Defining products
• Adding users
• Users can be added manually
• In private stores users can selfregister
• Large databases of users can be imported upon request
• Managing orders
Supported browsers • FireFox 25 (or later)
• Other browsers will work but have not been tested
Available roles • Company approver – approves the orders of a group of users
• Company operator – processes orders for their company
• Company administrator – manages a B2B store created for their company, can optionally manage orders and stocks
• Company administrator/approver – manages company stores and approves orders
• Printer operator – processes orders
• Printer administrator – the top level user with full access to the StoreFront configuration
Monitor shopper behavior • Direct support for Google Analytics
• Other services, such as Mouseflow, can be integrated
Documentation • Integrated Online Help
• Additional resources

Country specific notes

Austria • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Belgium • Ingenico supports all major credit cards as well as Bancontact.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.• Stripe supports the following credit cards: Visa, MasterCard and American Express. Bancontact can also be used.
Czech Republic • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
Denmark • StoreCenter is not yet available in Danish.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Finland • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
France • Ingenico supports all major credit cards and select debit cards. Corporate Visa cards can be used.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Carte Aurore, Cofinoga or 4 Etoiles still needs to be validated.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Germany • Ingenico supports all major credit cards and select debit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Payment using Lastschrift are supported.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Greece • No Greek translation is available yet for storefronts and StoreCenter.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
Ireland • Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Italy • Ingenico supports all major credit cards and select debit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Carte prepagata PayPal or Carta Aura still needs to be validated.
• Support for Stripe needs to be validated.
Luxemburg • Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Malta • Ingenico supports credit card payments.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
Netherlands • Ingenico supports all major credit cards and select debit cards. iDeal is supported.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express. iDeal is supported.
Norway • StoreCenter is not yet available in Norwegian.
• Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Poland • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated.
Portugal • StoreCenter is not yet available in Portuguese.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated.
• Support for Stripe needs to be validated.
Russia • StoreCenter is not yet available in Russian.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated.
Spain • Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro or Targeta Aurora still needs to be validated.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Sweden • Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Switzerland • Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Price rounding to 5 cents is supported.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
United Kingdom • Ingenico supports all major credit cards.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Delta or Electron still needs to be validated.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Canada • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Mexico • MercadoPago supports the following payment options: MasterCard, Mastercard Débito, Tarjeta MercadoPago and Visa Débito.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Support for Stripe needs to be validated.
USA • For transactions that include taxes, a TaxCloud account is required.
• A single nexus is supported.
• PayPal Payments Pro Payflow Edition is supported
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
Argentina • MercadoPago supports the following payment options: Amex, Argencard, Cabal, Censosud, Diners, Mastercard, Naranja, Nativa MasterCard and Visa.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. PayPal Payments are processed in US Dollar.
Brazil • StoreCenter is not yet available in Portuguese.
• MercadoPago supports the following payment options: Amex, Diners, Elo, Hipercard, MasterCard and Visa.
• PayPal Express Checkout supports the following credit cards: Visa, American Express and Mastercard. Customers can also pay using their PayPal e-wallet.
• Only stores that do not require taxes to be calculated are supported.
• Support for Stripe needs to be validated.
Chile • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
Colombia • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
Peru • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
Uruguay • MercadoPago supports the following payment options: Amex, Diners, Elo, Hipercard, MasterCard and Visa.
Japan • The Ingenico payment gateway cannot be used.
• PayPal Express Checkout still needs to be valided. It supports the following credit cards: Visa, American Express, Mastercard, Discover and JCB. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
South Korea • KG Inicis supports local debit cards and credit cards. Only direct payments are supported.
Australia • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
New Zealand • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.
• Stripe supports the following credit cards: Visa, MasterCard and American Express.
South Africa • Validation is in progress.
• Ingenico is not available.
• PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. PayPal Express does not support payments in Rand (ZAR).