StoreFront Specifications
A detailed overview of the functions that allow you to customize storefronts and efficiently market your products and services online.
Supported browsers for print buyers
- Edge 14 or higher
- FireFox 50 or higher
- Chrome 54 or higher
- Safari 9 or higher
System requirements for print buyers
- Minimum bandwidth: 4 Mbit/s downstream & 1 Mbit/s upstream
- A faster connection is recommended for working with large documents
- Screen resolution: 1024×768 pixels or higher
Languages for print buyers
- Europe: Czech, Danish, Dutch, English , Finnish, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish
- NAFTA: English, Spanish
- Oceania: British English
- South America: Portuguese, Spanish
Supported payment methods
- Bambora
- Ingenico
- KG Inicis
- MercadoPago
- PayPal Payments Pro Payflow Edition
- PayPal Express Checkout
- Payment by bank transfer or check
- Stripe
Currencies
- Europe: British Pound, Czech Koruna, Danish Krone, Euro, Hungarian Forint, Norwegian Krone, Polish Zloty, Romanian Leu, Russian Ruble, Swedish Krona, Swiss Franc
- South African Rand
- NAFTA: American Dollar, Canadian Dollar
- Oceania: Australian Dollar
- South America: Argentine Peso, Brazilian Real, Chilean Peso, Columbian Peso, Mexican Peso
Product types
- Customizable products – which the buyer personalizes using the Online Editor.
- Variable data products – for which the buyer uploads an Excel file (optional).
- Uploadable products – for which the buyer needs to supply a file.
- On demand products – which get printed as soon as the buyer orders them.
- Printed stock products – for which the print service provider offers a warehousing service.
- Non-printed stock products – which are pick-and-pack goodies such as pens and USB-sticks.
- Digital products – sell design templates, images, e-books or other files
File formats
- When buyers upload files, these can be PDF, JPG or TIFF files.
- For creating customizable documents, the Apogee StoreFront Converter plug-in can be used to adapt existing Adobe InDesign CS6 or CC 2013 documents. The plug-in is available for both Mac and Windows.
- For order data, PDF is used for the print data and JDF for the administrative data.
Shipment tracking
- Canada Post
- Chronopost
- DHL
- Federal Express
- UPS
- USPS
- Swiss Post
Real-time shipping quote
- UPS
Detailed specifications
| Types of stores | • Private stores – password protected, only accessible to registered users • Public stores – publicly accessible, registration only required when purchasing products |
| Number of stores | Dependent on the license |
| Supported browsers | • Chrome 54 (or later) • Edge 14 (or later) • FireFox 50 (or later) • Safari 9 (or later) Other browsers will work as well but have not been tested |
| Required plugin-ins | None |
| Required bandwidth | Min. 4 Mbit/s downstream & 1 Mbit/s upstream. Faster speeds are recommended for working with large customizable documents or large file uploads. |
| Minimum screen resolution | 375 pixels wide screen – stores are mobile responsive |
| Supported languages | • Czech • Danish • Dutch • English (UK) • English (US) • Finnish • French • German • Italian • Japanese • Korean • Norwegian • Polish • Portuguese (Brazil) • Portuguese (Portugal) • Russian • Slovak • Spanish • Swedish |
| Multilingual stores | Supported, users can define their preferred language in their profile |
| Store URL | • .apogeestorefront.com • .asanti-storefront.com • Custom domain name |
| Add informational pages | Up to 6, accessible from the top menu bar or the footer |
| Use of encryption | HTTPS is used for all store pages. Encryption is based on TLS (SSL 3.0 is not used). For stores using a custom domain name certificates issued by Let’s Encrypt are used. |
| SEO possibilities | • Stores automatically use hierarchical store/category/product name URLs • Stores are automatically listed in the sitemap.xml file • Define custom |
| Supported product types | • Customizable products – which the buyer personalizes using the Online Editor • Variable data products – for which the buyer uploads an Excel file (optional) • Uploadable products – for which the buyer needs to supply a file • On-demand products – which get printed as soon as the buyer orders them • Printed stock products – for which the print service provider offers a warehousing service • Non-printed stock products – which are pick-and-pack goodies such as pens and USB-sticks • Digital products – which are files such as images, music, e-books, or applications • Product kits – which are multiple products sold as a single bundled product |
| Number of products | Dependent on the license |
| Specs for customizable products | • Source file: StoreFront Package, exported from InDesign CC (current & previous release) • Max. document size: 5080 x 5080 mm. • Max number of pages: dependent on file complexity, best kept below 16 Indesign support Not all InDesign features are available in the Online Editor. Functions that are not supported include: • Multiple page sizes, e.g. for foldouts or inserts • Advanced typography features such as kerning or text scaling • Advanced design features such as multicolor gradients and corner shapes • Object styles & complex style functions such as GREP styles • Complex tables • Automatic creation of an index or table of contents Text handling • Supported font formats: OpenType & Truetype • Maximum type size: 720 pt • Automatic copyfitting within or across text frames • Integrated spellchecker: Czech, Danish, Dutch, English (UK, US), Finnish, French, German, Italian, Norwegian, Polish, Portuguese (Brazil, Portugal), Spanish, Swedish Image handling • Supported image file formats: JPG, TIFF, EPS, PNG, GIF, PDF, AI & PSD • A small image library can be associated with all or with one specific customizable product. Larger hierarchical image libraries can be implemented using PrintSphere. Integration with DAM systems upon request • Supported bar codes: Code 128 A, Code 128 B, Code 128 C, Code 25, Code 25 Interleaved, Code 39, Code 39 Extended, DataMatrix, EAN 8, EAN 13, GS1 – Datamatrix, GS1-128, ISBN, ITF-14, PDF417, Pharmacode 1-bar, QR Code, UPC-A, UPC-E • Optional preflight check which validates: • Frames outside the page • Text overflow • Missing characters • Image resolution & scaling • Empty variables User interface for end users • Forms workspace – the end user fills in a form whose content is inserted into the document layout • Basic, Advanced & Expert workspaces – the end user works directly in the page layout using text and image frames, similar to desktop applications Softproofing Low-res PDF, optionally with a watermark and PDF security applied (prevent content extraction, modification & printing) |
| Specs for variable data products | • Source file: Microsoft Excel .xls • Data types: short text, long text, formatted text, number, checkbox, date & list • Supported product template base types: unbound flat, unbound folded, bound self cover (fixed page count) and bound separate cover (fixed page count) • Maximum supported number of records per order item: 200 |
| Specs for uploadable products | • Supported upload formats: • Single file PDF – supported for all product types • TIFF, JPEG, PNG, BMP & GIF – supported for unbound products • Maximum file size: 2 GB • Optional preflight check which validates: • Document dimensions • For unbound products, the print buyer can be allowed to specify a requested size (variable size document, based on a minimum and maximum size) |
| Specs for on-demand products | • Requires high-res production PDF to be uploaded by the admin • Support for multi-version documents, such as multilingual brochures • Can be viewed in HTML5 based flipbook |
| Specs for printed stock products | • Requires low-res production PDF to be uploaded by the admin • Available quantity must be specified, can optionally be displayed in the store • Alarm level for low stock levels • Allowing backorders is supported • Can be viewed in HTML5 based flipbook |
| Specs for non-printed stock products | • Up to 4 product shots • Available stock level must be specified and can optionally be displayed in the store • Alarm level for low stock levels • Allowing backorders is supported |
| Specs for digital products | • Supported audio file types: MP3, WAV • Supported compressed file types: ARJ, GZIP, TAR, TGZ, ZIP • Supported e-book file types: AZW, EPUB, MOBI, PRC • Supported general file types: HTML, PDF, RTF, TXT, XML • Supported image file types: AI, BMP, DXF, EPS, GIF, ICO, INDD, JPEG, PNG, PSD, SWF, TIFF • Supported office file types: DOC, PPT, XLS • Supported video file types: AVI, FLV, MPEG, MPG, MP4, MOV, SWF, WMV • Other file types are best packaged in a ZIP file |
| Specs for product kits | • Kits (bundle products) can contain 2 to 32 products • A kit has a name, description, and up to 4 product images • Kits can be enabled/disabled & use access labels, like other products • A wizard guides shoppers through the customization of all kit items |
| Product pricing | • Multiple price lists can be created, either including or excluding taxes or VAT • Option to hide product prices as well as pricing tables in stores • Price rounding (Swedish rounding) is supported • Supported currencies: • Dollar – Australia (AUD) • Dollar – Canada (CAD) • Dollar – New Zealand (NZD) • Dollar – Singapore (SGD) • Dollar – USA (USD) • Euro – Eurozone (EUR) • Forint – Hungary (HUF) • Franc – Switzerland (CHF) • Koruna – Czech Republic (CZK) • Krona – Sweden (SEK) • Krone – Denmark (DKK) • Krone – Norway (NOK) • Leu – Romania (RON) • Nuevo Sol – Peru (PEN) • Peso – Argentina (ARS) • Peso – Chile (CLP) • Peso – Colombia (COP) • Peso – Mexico (MXN) • Peso – Uruguay (UYU) • Pound – UK (GBP) • Rand – South Africa (ZAR) • Real – Brazil (BRL) • Renminbi – China (RMB) • Ringgit – Malaysia (MYR) • Ruble – Russia (RUB) • Won – South Korea (KRW) • Yen – Japan (JPY) • Zloty – Poland (PLN) |
| Number of orders | There is no limit on the number of orders per month or the number of order items per order. |
| Steps during checkout process | • Select payment method (if multiple are offered) • Specify delivery address • Print buyers can create their own address book • Multiple delivery addresses are supported • Review product list, with optional steps: • Provide a purchase order code (can be made mandatory) • User must agree to Terms & Conditions of store • Confirm order, with optional online payment |
| Payment | • Either handled separately or using online payment • A surcharge can be defined to cover transaction costs • No payment related account and transaction data are stored on StoreFront |
| Supported payment gateways | • Bambora • Ingenico (Ogone) • KG Inicis – limited to South Korea • MercadoPago – limited to Argentina, Brazil, Chili & Mexico • PayPal Payments Pro Payflow Edition – limited to the US market • PayPal Express Checkout • Payment by bank transfer or check • Stripe |
| Order approval cycle | • Optional order approval flow • The approver can reject individual order items • Up to 3 consecutive approval steps can be defined (license dependent) • Optional content approval flow – requires Apogee WebApproval |
| Reordering | Users can reorder previously ordered items, including customized documents |
| Order statuses | • Fixed order flow with the following steps: • Created – the order has been received • Prepared – all production-related data are available • In production – order data have been downloaded • Ready for shipping – all items are marked as ‘Available’ • Shipped – the order has shipped• Completed/Cancelled • Print buyers can see the following statuses for their orders • In production • Shipped • Completed/Cancelled |
| Shipment tracking URLs | • Canada Post • Chronopost • DHL • DPD • Federal Express • Swiss Post • UPS • USPS • Any tracking URL |
| Live shipping quote | Supported for UPS |
| File formats for order processing | • PDF for all print-ready data • JDF or MJD for all order related data • All data are wrapped in a ZIP file |
| Order processing | • Manually – download order data from StoreCenter • Semi-automated – order data are uploaded to an FTP-server or PrintSphere • Fully automated – automatic order download and processing by: • Apogee Prepress 10.0 or later (Manage/Integrate) • Apogee Bridge 10.0 or later • Asanti Production 3.0 or later |
| Required bandwidth for order downloading | • Min. 10 Mbit/s downstream & 1Mbit/s upstream • A faster download speed is recommended for working with large documents |
| E-mails sent to print buyers | • Account creation confirmation • Password reset notification • Order or quote confirmation • Order rejection (in case of an order flow with approval phase) • Order shipping confirmation |
| E-mails sent to administrators | • Account creation confirmation • Password reset notification • Optional: Order requires approval/New order available/New quote created • Low stock levels |
| Archive all outgoing e-mails | Option to BCC all outgoing e-mails to an archival e-mail account |
| Monitor shopper behavior | • Direct support for Google Analytics • Other services, such as Mouseflow, can be integrated |
| Export sales data | • Microsoft Excel file, with one worksheet containing order data and a second one order item data • Selection criteria for generating a report: • Order status • Time period • Customer • Store |
| Exporting order item data | Requires the optional MIS Export option |
| Updating order statuses automatically | Requires the optional Shipping API |
| Required bandwidth for order downloading | • Min. 10 Mbit/s downstream & 1Mbit/s upstream • A faster download speed is recommended for working with large documents |
| User interface | StoreCenter is the web based back-office used for: • Creating stores • Defining products • Adding users • Users can be added manually • In private stores users can selfregister • Large databases of users can be imported upon request • Managing orders |
| Supported browsers | • FireFox 50 (or later) • Other browsers will work but have not been tested |
| Available roles | • Company approver – approves the orders of a group of users • Company operator – processes orders for their company • Company administrator – manages a B2B store created for their company, can optionally manage orders and stocks • Company administrator/approver – manages company stores and approves orders • Printer operator – processes orders • Printer administrator – the top level user with full access to the StoreFront configuration |
| Monitor shopper behavior | • Direct support for Google Analytics • Other services, such as Mouseflow, can be integrated |
| Documentation | • Integrated Online Help • Additional resources |
Country specific notes
| Austria | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Belgium | • Ingenico supports all major credit cards as well as Bancontact. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.• Stripe supports the following credit cards: Visa, MasterCard and American Express. Bancontact can also be used. |
| Czech Republic | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. |
| Denmark | • StoreCenter is not yet available in Danish. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. • Bambora supports Dankort. |
| Finland | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| France | • Ingenico supports all major credit cards and select debit cards. Corporate Visa cards can be used. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Carte Aurore, Cofinoga or 4 Etoiles still needs to be validated. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Germany | • Ingenico supports all major credit cards and select debit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Payment using Lastschrift are supported. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Greece | • No Greek translation is available yet for storefronts and StoreCenter. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. |
| Ireland | • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Italy | • Ingenico supports all major credit cards and select debit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Carte prepagata PayPal or Carta Aura still needs to be validated. • Support for Stripe needs to be validated. |
| Luxemburg | • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Malta | • Ingenico supports credit card payments. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. |
| Netherlands | • Ingenico supports all major credit cards and select debit cards. iDeal is supported. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. iDeal is supported. |
| Norway | • StoreCenter is not yet available in Norwegian. • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Poland | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated. |
| Portugal | • StoreCenter is not yet available in Portuguese. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated. • Support for Stripe needs to be validated. |
| Russia | • StoreCenter is not yet available in Russian. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated. |
| Spain | • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro or Targeta Aurora still needs to be validated. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Sweden | • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Switzerland | • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Price rounding to 5 cents is supported. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| United Kingdom | • Ingenico supports all major credit cards. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Delta or Electron still needs to be validated. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Canada | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Mexico | • MercadoPago supports the following payment options: MasterCard, Mastercard Débito, Tarjeta MercadoPago and Visa Débito. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Support for Stripe needs to be validated. |
| USA | • For transactions that include taxes, a TaxCloud account is required. • A single nexus is supported. • PayPal Payments Pro Payflow Edition is supported • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| Argentina | • MercadoPago supports the following payment options: Amex, Argencard, Cabal, Censosud, Diners, Mastercard, Naranja, Nativa MasterCard and Visa. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. PayPal Payments are processed in US Dollar. |
| Brazil | • StoreCenter is not yet available in Portuguese. • MercadoPago supports the following payment options: Amex, Diners, Elo, Hipercard, MasterCard and Visa. • PayPal Express Checkout supports the following credit cards: Visa, American Express and Mastercard. Customers can also pay using their PayPal e-wallet. • Only stores that do not require taxes to be calculated are supported. • Support for Stripe needs to be validated. |
| Chile | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. |
| Colombia | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. |
| Peru | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. |
| Uruguay | • MercadoPago supports the following payment options: Amex, Diners, Elo, Hipercard, MasterCard and Visa. |
| Japan | • The Ingenico payment gateway cannot be used. • PayPal Express Checkout still needs to be valided. It supports the following credit cards: Visa, American Express, Mastercard, Discover and JCB. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| South Korea | • KG Inicis supports local debit cards and credit cards. Only direct payments are supported. |
| Australia | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| New Zealand | • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. • Stripe supports the following credit cards: Visa, MasterCard and American Express. |
| South Africa | • Validation is in progress. • Ingenico is not available. • PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. PayPal Express does not support payments in Rand (ZAR). |