Management Consulting

Agfa's Healthcare Business Consultants are specialized in uncovering this business relevant data and structuring it into a usable form. They have a long tradition in hospital change management and know how to uncover and read the relevant information that is critical for you to reach your objectives.

This includes conducting a full set of analyses:

• Key Performance Indicators (KPIs) of your hospital
• Financial workflow analyses
• Cost benefit analyses
• Cost of ownership analyses
• Return of investment studies
• Internal rate of return calculations.

The Consultants analyze the current business workflow and display the optimization opportunities. They also offer insight into cost management by analyzing whether current cost calculations reflect the real costs.

The Agfa approach:

The Agfa Healthcare approach to Business Consultancy consists of 5 main steps:

• Studying existing operations and the regulatory environment
• Interviewing the involved parties and staff
• Determining the Key Performance Indicators (KPIs) that determine success
• Benchmarking to quantify the findings
• Advising on alternative opportunities based on a measurable increase of the KPIs.

The steps are summarized in a comprehensive report that displays the current business operations and shows routes to change in order to bring the KPIs to the desired level.

Typical KPIs include:

• Return on Investment (ROI)
• Financial costs versus revenue
• Waiting times
• Volumes of activities
• Patient throughput times
• Reporting times
• Staff and personnel levels
• Re-organization and optimizing the workflow
• Predictability of processes
• Evidence based management
• Scheduling, reporting and data-management tools (data gathering and data mining and reporting)
• Consolidated processes and decisions
• Positive cash flow
• Calculating the break-even point
• Simulating risk analysis.

Services provided by the Agfa HealthCare Consulting Services group include:

• Business Case service
• Business Intelligence service

Agfa HealthCare's business consultants use the DMAIC (Define, Measure, Analyze, Improve and Control) methodology derived from Six Sigma. This industry-wide standard is a structured consultancy methodology that offers a set of tools for quantifiable and repeatable management improvement projects and analyses.