Agfa Graphics Quality Management System

Agfa Graphics, in partnership with Lloyd’s Register is certified according to the international quality standard ISO 9001:2000.

Agfa Graphics has developed a quality management system that fully integrates the requirements of ISO 9001:2000, to ensure continuous impovement of its operations.

A network of quality coordinators ensures that the requirements of the quality management system are applied consistently throughout the company.

Agfa Quality Policy

For Agfa Graphics, high product quality, integral environmental protection, the highest safety standards and optimal economical profitability are of equal importance when realizing the company targets. We recognize that quality is a business priority that can not be compromised. We strive to continually improve our business processes, systems, products and solutions so as to fully meet the expectations of our customers. We consider quality as a shared responsibility of all our employees.

Agfa Graphics strives to be the partner of choice for its customers in their search for competitive solutions.

>> read the message from our president

Values & Beliefs

Customer Focus

Customers are the essence of our business. We put the customer first in everything we do. Permanent customer focus on all levels of our organisation is required. We realise we must strive to have a win-win relationship with our customers.

Quality

We recognise that quality is a business priority that cannot be compromised.
We will strive to continuously improve our business processes, our systems, our products and solutions so as to fully meet the expectations of our customers. We consider quality as a shared responsibility of all our employees.

Employee commitment

Our employees take ownership and accountability of their assigned projects and tasks.
Our employees are committed to a professional execution of the company's strategy.
Our employees are committed to continuous self-improvement toward world-class levels. Agfa Graphics fosters a learning culture.

Environment/Safety

Agfa Graphics conducts its business activities in an environmentally responsible manner, and maintains a safe and healthy working environment. Agfa Graphics continuously works to develop systems with lower environmental impact, that are user friendly and guarantee absolute safety in use.

Professionalism

Projects are based on well founded and financially sound business plans and are run professionally. We believe that effective collaboration (teamwork) is key to our success. Our employees are committed to communicate in an open, transparent and professional way.

Respect and integrity

Employees are expected to treat everybody with appropriate respect and to live up to high standards of integrity. Honest relations and trust are essential for long-term business success.

Winners mentality

Agfa Graphics has a leadership position in the pre-press industry. Our employees should be proud on this and act accordingly without arrogance. Agfa Graphics fosters a culture of achievement.

Suppliers & Business partners

Agfa graphics realizes that an organisation and its suppliers and business partners are interdependent and that mutually beneficial relationships enhance the ability of both to create value.

Global citizenship & stakeholder responsibility

Agfa Graphics is committed to be a responsible corporate citizen, trusted by the international community. Therefore, Agfa Graphics is maintaining high standards of honesty and integrity, and operates its business in an open and fair manner, crucial to developing and maintaining customer and stakeholder loyalty and trust.